Materiality assessment

Servica’s dual materiality assessment was completed in 2024.

During 2024, we conducted a dual materiality assessment in accordance with the EU Sustainability Reporting Directive, i.e. we identified sustainability aspects that are relevant to Servica. We collected insights from our key partners through interviews for this purpose.

The starting point of the materiality assessment was to evaluate the impacts of Servica’s operations on the environment, the people, the economy, and governance. Through this, we identified the most important material topic for us, which form the basis of Servica’s sustainability programme, its goals, metrics, and measures.

In the materiality assessment, we examined various responsibility -related impacts from two perspectives:

1. How do Servica’s operations affect society and the environment?

2. How does society or people affect Servica’s operations?